Offering IT Contractor services since 1995, we specialize in unique projects and inspiring confidence in the client and buyer. Extremely versatile, we are up to speed quickly on any call, any site, any situation.
PC Labs is a sole proprietorship owned and operated exclusively by Ron D. Crowe
Beginning operation in 1992, PC Labs clients have included Raytheon(Missile Systems Division, Bristol), the Tennessee Bureau of Investigation, regional Fire and Police Departments, Manufacturers, Electric and Water utilities as well as many other medical, civic and private organizations.
In 1995, PC Labs became the first locally owned and operated ISP in its region, with a network that spanned its entire LATA and provided both residential as well as commercial services.
In Q1 1996, PC Labs became a technology partner of Magic-Lantern Studios, one of the first commercial web page design teams in the region. PC Labs provided internet connectivity, hosting services and technical consulting.
In Q2 1996, PC Labs began providing IT equipment and services for Colonial Machinery to computerize and network their existing facility. Lotus was used to to build a database containing equipment, customers and vendors. Colonial Machinery remains a satisfied client - all systems remain operational, maintaining highly acceptable levels of performance and reliability while applications and data remain portable to new hardware and operating system solutions.
In Q3 96, PC Labs became a technology partner of Sirius Games, a software development firm. Sirius Games focused on the design of what would become the first conceptual MMORPG (Massively Multiplayer Online Role Playing Game). PC Labs provided testing, consulting, internet connectivity and game server hosting. Sirius Games ceased operations due to insufficient funding for long term development, but proof of concept was established and we remain excited to have taken part in the genesis of one of the most financially successful forms of entertainment in history .
In Q1 1997, PC Labs completed a negotiation of merger with U.S. Internet (USIT), a Knoxville based ISP of significant reputation. Our Internet access provision ceased, as we became one of the most successful resellers and consulting partners affiliated with USIT.
In Q3 1998, PC Labs became an Authorized Consultant of USIT, and by Q4 1998 PC Labs was recognized as the organizations Top Performers as well as Most Improved Sales of the year. In Q2 1999, USIT was the model for the consolidation of over 30 nationwide ISP's, which became known as Onemain.com (ONEM). In Q4 of 1999, PC Labs observed Onemain.com performance as one of the most successful Internet company IPO's during its Quarter. In Fall 2000, Onemain.com was acquired by Earthlink (ELNK) , 2nd only to AOL in subscribers.at that time
In Q2 of 1998, PC Labs partnered with Quantum Studios, a multimedia spin-off of Magic-Lantern Studios. Operated by Scott Nave, QS focused on multimedia presentation development, with an emphasis on audio arrangement. Projects included international presentations for the 3D Construction Company, streaming media advertising components for a manufacturer of firearms safety products and web-site development for the regional electric company. Quantum Studios ceased operations after completion of the projects for which it was developed.
In Q4 1998, PC Labs developed and implemented a new, dual processing/RAID array workstation design for Non-Linear Digital Audio/Video editing. 2 Prototypes were developed, both still in use today for the development and editing processes of Shaken Not Stirred Productions, California.
In Q2 1999, PC Labs began research and development in streaming audio technology. For our prototype web radio test station, we participated in the development of syndicated programming on several popular internet radio appliances. The first of these devices was the SonicBox, subject of features in major PC magazines and national news outlets like CNN.- the SonicBox technology was later licensed to Philips and Acer with the emergence of the iM-Networks aggregation service followed by the introduction of the Acer I-Tuner. Features included remote tuning & listening via a pager sized portable audio unit.
After these innovations, our test station once again expanded syndication with its inclusion in the programming of Philips Streamium set top boxes such as the the Philips Streamium FW-i1000 and Philips Streamium MX6000i. Both were small component stereo units that allowed the listener to integrate high quality Internet Radio using a traditional hardware form factor. These boxes were considered to be forerunner of todays Web 2.0 devices, as they combined Internet Radio services from various providers through simple controls in both the device as well as through the home PC.The final product of this development was Celtic Grove Radio - quite possibly the oldest Celtic music webcast.. In Summer of 2000, Celtic Grove hosted the first live web cast of the Grandfather Mountain Scottish Highland Games, globally the largest example of any Highland Game. Celtic Grove was rated a 'Best of Planet' broadcast for its genre 5 years in a row and also provided cutting edge news on the Celtic Music scene. PC Labs continued to provide all technical services, servers and programming for Celtic Grove Radio until it ceased operation March 2013 due to changes in regulations and royalties.
In January of 2002, PC Labs was hired to design and implement a client/server package for processing of low exposure digital x-rays for orthodontic care and surgical procedures. Consisting of a dual processor server and a wireless, independently powered series of workstations, this client was now able to perform dental x-rays at 1/10th the exposure to radiation and process those images in 1/5th the time of a conventional x-ray. Flexibility was recognized via implementation of the mobile viewing cart, which could be relocated to any operatory within 100 meters. PC Labs also designed the wireless network, security and off-site backup measures necessary for this office to meet and maintain ADA requirements
In May of 2003, PC Labs was approached by one of the fastest growing Precipitator and Agglomerator manufacturers in the US, WCI (Fabrication, installation and service of pollution scrubbing mass air handlers for industry,www.precip.com ) to consult, design and implement their entire organizations network, from wiring construction/installation to Network Administration, with the highest emphasis on uptime, security and remote access. This included wiring termination, switch installation, notebooks, workstations, multiple servers, internal messaging, portable solutions, redundant Internet services, backup services and security implementation.
As of February 2010 PC Labs became the IT provider for the First Utility District of Carter County TN Water Department and is responsible for design and implementation of every functional aspect of their business IT including billing and web site design, both onsite and remotely. Beginning January 1 of 2015, this client began a complete restructure of all billing, accounting, printing, telephone and archival functions - as of November 26th 2015 this has been a painless transition..
PC Labs continues to provide technology solutions. Please contact us for a product review or consulting..
A sample of recent clients include: McKesson Medical Dollar Tree T-Mobile HP US Foodservice VA - Mountain Home Onemail Financial Outback Steakhouse Capital Bank Aspen Dental Microsoft McDonalds Wal-Mart Logans Roadhouse Cracker Barrel Cato Heights at 1301 Yankee Candle US Post Office (Abingdon) BB&T Kindercare Merrill Lynch Family Drug of Wheelright (KY) Food Lion Safetycare Technologies Rugged Wearhouse/Gabes/Rugged OCharleys Jersey Mikes Sears Fresenius Medical Care Hoston Valley Medical Center Office Depot Hair Plus Advance Homecare Healthsouth - Bristol Political Dogs (VA) East Coast Metals Hardees The Childrens Place Rocky Top Diner Ross El Mariachi Restuarant State Farm Advance Auto Family Dollar Dollar General Kohls Little Panda (Kingsport) Shearers Foods, Bristol Clydes Coffee & Moore (Gatlinburg) Poor Richards jockey Walgreens Solstace Labs Rubbermaid (Medical Carts division) Rue 21 Jeffs Outdoor Power Equipment Barnes & Noble Bank of America
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